640 S 50th St.Ste 2140West Des Moines, IA 50265

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Home » Testimonials

Testimonials

January 26, 2021

I’ve been working with Matt for my insurance needs for several years, and he’s always been fantastically responsive and willing to go out of his way to make sure we are absolutely taken care of. He is extremely flexible in his availability, and always gets the job done no matter what!

January 26, 2021

Matt is very easy to work with and always quick to respond. The entire agency is always there to help

January 26, 2021

Excellent service and very professional; have handled all claims promptly.

January 26, 2021

I have had consistently excellent experiences. Timely responses and friendly, helpful staff. Matt has taken very good care of us and explained everything in a way that was easy to understand when we were setting up home insurance for the first time.

January 26, 2021

Matt was so helpful I’m getting all my policies in order as well as helping me save money. I highly recommend Matt and McCartan Insurance Group!

January 26, 2021

Great company and people to work with! Highly recommend them!

January 26, 2021

I’ve not had to make a claim as of yet. I think that would affect a quality and value review positively or negatively depending on how it’s handled. I can say that every time I’ve had a question or concern my agent, Joel McCartan has been quick to respond with kindness, patience, and professionalism. My issues and questions are quickly addressed and resolved. The rate for my homeowner policy is better than what my mortgage company initially selected and Joel made it easy to switch. As long as the rates are reasonable I will stay with this company because of my agent’s outstanding service.

January 19, 2021

Joel McCartan of McCartan Insurance Group, Inc. provided a quote that is related to a new insurance program. He took a lot of time to explain the details and answered all questions. It is a great pleasure to have him as my home and auto insurance agent.

January 18, 2021

The McCartan Insurance group team is always helpful and does a wonderful job presenting all insurance options.

July 22, 2020

Joel is very easy to get a hold of and if he is not available someone is always there to help answer my question or help me out. It is always nice to talk to Joel but that is not always possible and I understand that. Everyone at McCartan Ins. is very knowledgeable and do a great job.