Customer Ratings & Reviews for McCartan Insurance Group, Inc.
Joel is very easy to get a hold of and if he is not available someone is always there to help answer my question or help me out. It is always nice to talk to Joel but that is not always possible and I understand that. Everyone at McCartan Ins. is very knowledgeable and do a great job.
Friendly, quick responding, honest, and accurate service. You seem to know how to partner with your customers. I feel valued by your company.
I am an employee at Nationwide and was referred to Joel by one of my colleagues. When my wife and I purchased our first house this past July, I wanted to have someone that I could speak to face to face if I needed to. Joel has been an awesome agent. He has answered ALL of my questions, returned ALL my calls promptly (usually within the hour, but at least by end of day), and is very personable. Thank you Joel for being an awesome agent and On My Side.
The staff is all extremely friendly and are always very responsive. I've gotten quotes back within hours of asking for them. Customer service is definitely a strong suit for your agency.
McCartan Insurance Group is an absolute pleasure to do business with. I personally work with Ryan or Joel who ever is available and both guys are extremely friendly! The entire staff is very friendly and helpful! They are extremely easy to get ahold of and are very quick at getting back to you! I am very pleased with all of my Insurance I have through them and couldn't be any happier with the customer service I have received! I will continue to be a customer for years to come!
"Matt Henning was great to work with helping with some auto changes and creating a renters policy for our daughter. It was done first time through and did not take much time at all. Happy to have an agent that is accessible and willing to help Paul B"
I have had nothing but good experiences while working with the McCartan Agency. I usually work with Ryan or Joel, both are very quick to get back to me via email or phone call. Ryan is extremely knowledgeable and able to help if Joel is unavailable. I have my Homeowner's and Auto Insurance through them and do not plan on switching. Thanks for all that you do!